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Terms of Service

Stand: 03.02.2026

1. Parties, Terms, Scope

  1. Anbieter des Dienstes „ALICE“ ist die MyBetterReseach GbR, Königsberger Str. 8h, 24376 Kappeln, E-Mail: kontakt@mybetterresearch.com (nachfolgend „Anbieter“).
  2. "User" is the registered company within the meaning of § 14 BGB (German Civil Code) as well as legal entities under public law and special funds under public law. Consumers within the meaning of § 13 BGB are excluded.
  3. These Terms of Use apply to all contracts for the use of ALICE, unless otherwise agreed in writing in an individual contract. Conflicting general terms and conditions of the user do not apply unless the provider expressly agrees in writing.

2. Subject of Performance, Purpose, Changes to Services

  1. ALICE is an AI-supported platform for processing and providing information about licenses, contracts, and suppliers, including functions such as table analysis, document processing (RAG), and live web search.
  2. Unless expressly agreed in writing, the provider does not owe any specific economic, legal, or other success and no specific results.
  3. The provider may further develop the service and change functions, provided this is reasonable for the user and the core purpose (information processing) is not significantly impaired.

3. Availability, Maintenance, Force Majeure

  1. The provider strives for uninterrupted provision as far as possible. Continuous and complete availability is not technically owed.
  2. The provider is entitled to temporarily restrict the service for maintenance work, security updates, or troubleshooting; as far as reasonable, this will be announced in advance.
  3. Force majeure events as well as failures/performance disruptions at third-party providers, networks, or infrastructures for which the provider is not responsible may impair the provision of services; claims arising from this exist only in accordance with the liability regulations.

4. No Advice / No Expert Opinions / No Regulatory Approvals Owed

  1. ALICE does not provide consulting or expert services. In particular, no legal, tax, financial/investment, insurance, compliance, certification, audit, or other professional advice is provided.
  2. Contents and results of the service are non-binding and serve exclusively for the processing and delivery of information for the user's own assessment.
  3. The provider does not owe any regulatory approvals, permits, certificates, accreditations, or other approvals in connection with the use of the provided information. The user is solely responsible for checking whether special regulatory requirements, approvals, documentation, or testing obligations apply in their specific usage scenario.

5. Accuracy, Timeliness, Duty to Verify

  1. Information, evaluations, or content may be incomplete, delayed, or incorrect due to technical dependencies, automated processing, AI usage, or third-party data sources.
  2. No warranty is assumed for accuracy, completeness, and timeliness.
  3. The user remains obliged to independently verify essential information – especially that with legal, financial, or other significant implications – before use or to have it verified by competent third parties.

6. Registration, Accounts, Security

  1. Usage requires registration. The user provides complete and correct information and keeps it up to date.
  2. Access data must be kept secret and protected from third-party access. The user informs the provider immediately in case of suspected misuse.
  3. The provider may block accounts if there are concrete indications of misuse, security risks, legal violations, or default in payment.

7. Rights of Use, Intellectual Property

  1. The user receives a simple, non-transferable right to use the service for internal business purposes within the contractually agreed scope for the duration of the contract.
  2. All rights to the service, software, trademarks, designs, documentation, and further developments remain with the provider or their licensors.
  3. Reverse engineering, decompilation, or circumvention of protective mechanisms is prohibited – unless mandatory law permits otherwise.

8. AI Functions, Third-Party Providers, Outputs

  1. The service uses AI technology (including OpenAI) and possibly third-party sources. The user acknowledges that AI results may be erroneous.
  2. The provider assumes no warranty for the content accuracy of AI results or third-party sources.
  3. The user decides independently on the use of the results and bears responsibility for their legal, regulatory, and economic assessment.

9. Uploads, Third-Party Rights, Prohibited Content

  1. The user may only upload content/documents for which they hold the necessary rights and whose processing is legally permissible (esp. copyright, data protection, trade secrets).
  2. Illegal content, malware, and any use that endangers systems or harms third parties are prohibited.
  3. The provider is entitled to block/delete content and block access if there are concrete indications of legal violations or security risks.

10. Remuneration, Billing, Default in Payment

  1. The prices shown on the website or contractually agreed conditions apply.
  2. Payments are made via Stripe.
  3. In case of default in payment, the provider is entitled to block access after a reminder; statutory default interest remains unaffected.

11. Vertraulichkeit

  1. The parties treat confidential information of the other party confidentially and use it only for contract performance.
  2. Excluded is information that is generally known, lawfully obtained from third parties, or required to be disclosed by law.

12. Data Protection

  1. The provider's privacy policy on the website applies.
  2. To the extent necessary, the parties conclude a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR.

13. Term, Termination, Discontinuation

  1. Term and notice periods result from the selected product/subscription option or an individual contractual agreement.
  2. The right to extraordinary termination for good cause remains unaffected (e.g., serious breach of duties, default in payment, legal violations).
  3. Access ends after the contract ends; details on export/deletion depend on product design and possibly a DPA.

14. Haftung

14.1 Principle
  1. The provider is liable without limitation for damages based on intent or gross negligence.
  2. Liability for damages resulting from injury to life, body, or health remains unaffected.
14.2 Simple Negligence / Cardinal Duties
In cases of simple negligence, the provider is only liable for the breach of an essential contractual obligation (cardinal duty). In this case, liability is limited to the typical, foreseeable damage.
14.3 Liability Cap
To the extent liability exists under the above provisions, it is – except in cases of intent or gross negligence – limited in amount to the fees paid by the user for the service in the last 12 months before the event causing the damage, but a maximum of 10,000 EUR per damage event.
14.4 Exclusion of Indirect Damages
For indirect damages and consequential damages (in particular lost profits, missed savings, production loss, business interruption, loss of goodwill), the provider is not liable – to the extent permitted by law.
14.5 Availability / Interruptions / Third-Party Providers
For damages due to temporary interruptions or restrictions of availability, the provider is liable only in accordance with the above paragraphs, especially not for causes outside their sphere of influence (e.g., network failures, third-party providers, force majeure), unless the provider acts intentionally or with gross negligence.
14.6 Content, Information, AI Results
For content/results, especially from AI processing or third-party data sources, the provider assumes no liability for accuracy/completeness/timeliness, unless intent or gross negligence exists; the user's duty to verify remains unaffected.
14.7 Data Loss
The provider is liable for data loss only insofar as the damage would also have occurred with proper and regular data backup by the user. Otherwise, liability is limited to the typical restoration effort.
14.8 Mandatory Liability
Liability under the Product Liability Act as well as for statutory mandatory liability facts (e.g., fraudulent concealment of a defect or assumption of a guarantee) remains unaffected.

15. Changes to the Terms of Use

  1. The provider may change these terms for objective reasons (e.g., legal changes, security, technical further development).
  2. Änderungen werden dem Nutzer in geeigneter Weise mitgeteilt. Änderungen und Änderungsanmeldungen gelten bei fehlendem Widerspruch nach 14 Tage als wirksam.

16. Final Provisions

  1. German law applies to the exclusion of the UN Sales Convention (CISG).
  2. Place of jurisdiction is – as far as permissible – Kappeln.
  3. Should a provision be invalid, the contract remains effective in all other respects; the parties replace it with a valid regulation that comes closest to the economic purpose.